Contact & Support

We're here to help you succeed

Before You Contact Us

Many questions can be answered quickly through our resources:

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Setup Guide

Step-by-step instructions to get started

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Bot Settings Guide

Configure your bot for best results

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FAQ

Answers to common questions

Get in Touch

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Email Support

For general inquiries and technical support

support@getioi.app

Typical response: Within 24 hours

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Telegram Community

Join our community for tips, updates, and peer support

t.me/ioitrading

Community support available 24/7

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Discord Server

Chat with other traders and get real-time help

Join Discord

Active community discussions

Send Us a Message

Fill out the form below and we'll get back to you as soon as possible.

Specific Inquiries

Security Issues

Report vulnerabilities or security concerns

security@getioi.app

Legal & Compliance

Legal inquiries and compliance matters

legal@getioi.app

Privacy Requests

Data access, deletion, or privacy inquiries

privacy@getioi.app

Business & Partnerships

Partnership and business development

business@getioi.app